Privacy Policy

1. Who we are

Parently ("we", "us", "our") operates the Parently mobile apps and this website (www.parently.co.in), connecting parents in India with childcare and learning providers. [Insert registered legal entity name, CIN, and registered address here.]

2. What we collect

• Parent account data: name, phone number, email, and sign-in identifiers.
• Child profile data: nickname, age band, avatar, and — only if you choose to add them — dietary tags, grade/board, and medical notes.
• Booking & payment data: bookings, invoices, and payment confirmations (we do not store your full card details — these are handled by our payment gateway partners).
• Usage data: app interactions, search activity, and device information, used to improve the service.

3. How we use it

To operate your account, process bookings and payments, keep your child's profile and activity records, communicate with you about your bookings, and improve the app. We do not sell your personal data.

4. Your rights under the DPDP Act

You can access, correct, or request erasure of your data, and raise a grievance, at any time from the app's Privacy Dashboard. See our DPDP Notice for the full list of rights and how to exercise them.

5. Data sharing

We share data only with the specific provider you book with (to fulfil that booking), our payment gateway partners (to process payment), and service providers who help us run the platform — never for advertising resale.

6. Data retention & security

We retain data only as long as needed for the purposes above or as required by law, and use encryption and access controls to protect it. [Insert specific retention periods and security certifications here.]

7. Grievance Officer

[Insert Grievance Officer name, email, and postal address here, as required under the DPDP Act.]

8. Changes to this policy

We'll update the version number above whenever this policy changes, and notify you in-app of material changes.